

Issue With CacheĪ corrupted Zoom cache can cause problems when trying to log in to your account. Therefore, it could be that you are making a mistake in the password you are entering, and the mismatch is causing the incorrect password error.Ĭonsider copying the password and pasting it instead to see if that works. Many people confuse when entering the password, especially in the letter cases.

The Zoom password combines characters and letters, especially for Zoom meetings. Moreover, many users have reported facing this issue and have yet to get any official communication from Zoom to fix it.īelow are the main causes of the incorrect password on Zoom. Unfortunately, when trying to log in to your Zoom account, the password declines, or when joining a Zoom meeting, you get the incorrect password error, yet you’ve entered the credentials correctly. The host sets the password when scheduling the meeting, and the attendees receive the meeting link alongside the password to join the meeting. Why Does Zoom Keep Saying Incorrect Password?Įvery Zoom meeting is password-protected to ensure that not everyone can join the meeting.

If the host provides you with a meeting ID and passcode, you can click "Join" in the Zoom client and it will prompt you to enter the necessary information. If the host provides you with a meeting link, you can click on that link and it should take you directly into the meeting. That will send you to a campus web form, where you should be able to log in as you normally would. On the SSO screen, enter the domain "csuchico" so that the full domain reads as If you are prompted to log in, select "Sign In with SSO" Android users: Download the Zoom mobile app for Android.iPhone or iPad users: Download the Zoom mobile app for iOS.Desktop users: Download the Zoom client.If you are on your own device, select one of the options below: If you are on a University-owned computer, Zoom should already be installed.

Currently the Zoom integration does not work well for users who encounter this email mismatch. To work around this, please log into Zoom directly. If you encounter this error while attempting to join a Zoom meeting through Blackboard or Canvas, it's likely that your Zoom profile and your Blackboard or Canvas profile have different email addresses set.
